Privacy Policy

This Privacy Policy explains how Wowbloom collects, uses, and safeguards personal information in connection with floral workshops, online modules, and related services offered in New Zealand. We aim to handle information with care, clarity, and purpose, in line with the Privacy Act 2020 and applicable guidance from the Office of the Privacy Commissioner. By engaging with our website, studio sessions, or communications, you acknowledge this Policy as the framework for how information is managed.

Information we collect. We may collect contact details such as name, email address, and phone number when you subscribe for updates, request information, or enrol in a session. Operational details, including booking selections, payment confirmations, and attendance records, can be created during enrolment and delivery. Where you participate in online modules, platform identifiers and activity logs may be processed to administer access and support learning. We receive limited technical information from your device, like browser type, approximate location based on IP, and pages viewed, which helps us understand general engagement and maintain site performance.

How we use information. Information supports workshop administration, scheduling, participant communications, and learning resources. We also use data to improve curriculum design, maintain site security, and provide service updates you choose to receive. If you contact us with a request, we use the details you provide to respond. Where consent is requested for updates or research feedback, we rely on your choice and offer simple ways to change preferences at any time. For payments, we use reputable processors; we receive confirmation details required for reconciliation while card numbers are handled by the processor according to their safeguards.

Sharing and service providers. We may share information with trusted vendors that support our operations, such as payment processors, email platforms, booking tools, and cloud hosting. These providers access data only to deliver contracted services and must apply appropriate security measures. If the studio partners with a venue or grower for a specific session, limited scheduling details may be shared to coordinate logistics. We do not sell personal information. Where data is processed outside New Zealand, we take reasonable steps to ensure protections are comparable to local expectations.

Cookies and analytics. Our site may use cookies to remember preferences, maintain session state, and understand aggregated engagement. You can manage preferences using your browser settings. The cookie banner on our site lets you accept or decline optional categories. Essential cookies that keep the site functional remain active, while optional ones are used only with your consent. Analytics information is considered in aggregate to understand trends and improve usability.

Data retention and security. We keep records for as long as needed for workshop delivery, support obligations, and legal or accounting purposes. Security measures include access controls, staff guidance on handling information, and reasonable technical safeguards appropriate to the nature of the data. If we become aware of a privacy incident affecting your information, we will assess the situation and act in line with New Zealand requirements, including any notification duties that may apply.

Your choices and access. You may request access to personal information we hold about you and ask for corrections where details are inaccurate or incomplete. To make a request, contact us using the details below. You can withdraw marketing consent at any time by using unsubscribe links in emails or by contacting us directly. If you are a participant in an online module, you can also request assistance with account changes or deletion subject to administrative constraints.

Third-party links. Our materials may reference independent resources for learning. Their practices are governed by their own policies, and we encourage reviewing those documents before sharing information or making purchases through those sites.

Contact. Questions about this Policy or your information can be sent to Wowbloom at Wowbloom@gmail.com or by calling +64213784905. Postal and studio address: 32 Queen Street, Auckland 1010.

Updates to this Policy. We may revise this Policy from time to time to reflect changes in services, guidance, or regulations. Updates take effect when posted on this page with a revised date. Material changes that significantly affect how we handle existing records will be highlighted in a reasonable manner, and where appropriate we may seek renewed consent for optional uses. Please check this page periodically to stay informed about our current approach to privacy.